Refund ProcessUpdated 20 days ago

Refunds are processed within 30 business days of receiving your returned item(s).
Your refund will be issued to the original payment method used at checkout.

If we are unable to refund to your original payment method, we’ll provide a credit note for the full order value, valid for 12 months.

For updates on your return or refund, feel free to reach out to our Customer Service Team:
💬 Live Chat (bottom right corner of this page)
📧 [email protected]
📞 (02) 9387 4100