Contact us quickly through live chat on the right side for the best assistance.

Email through our Contact Form and provide your order number if you need order tracking help from our customer team.

Call our customer service team at the following hours: Monday to Friday, 9:30 AM - 5:00 PM GMT+10 (Sydney Time)

Super Sleeper Pro Help Centre

Discover solutions to all your inquiries about shipping, payments, returns, and how to get in touch with our dedicated customer service team.

Help Centre | Super Sleeper Pro

How much is shipping?

How long will it take to receive my order?

How do I know when an item will be shipped?

Do you deliver to PO boxes or parcel lockers?

What couriers do you use?

Shipping & Delivery

What is your return policy?

What warranty do you provide?

What are the requirements for returns?

What happens if I send a 'COD' parcel?

How are refunds processed?

What's the process for returning faulty products under warranty?

What if I return a product without necessary information and authorization?

Returns & Refunds

What payment methods do you have?

Do you have a layby service?

Do you offer Afterpay as a payment method?

Do you offer ZipPay as a payment method?

Can I do a bank transfer of funds for my order?

What are the dimensions of your products?

Orders & Payment

We offer a convenient shipping service for all orders. To view your shipping expenses, just add items to your cart, proceed to checkout, input your delivery address, and the shipping cost will be clearly presented.

For any products returned under warranty or 30-day money back guarantee, the product or offer must be returned in full including any accessories. You must provide us with your full name, order number, reason for return and pre-pay the postage for the

We offer payments via Visa, MasterCard, American Express, UnionPay, Google Pay, PayPal, Afterpay and Zippay.

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Orders & Payment

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