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Return PolicyUpdated 16 hours ago

We offer flexible money-back guarantees based on the product you've purchased, so you can shop with confidence:

  • 30-Day Money Back Guarantee
    Applies to most products. If you're not satisfied, you can request a refund within 30 days of receiving your order.

  • 80-Day Money Back Guarantee
    Available on products from our Octasmart Collection.

  • 120-Day Money Back Guarantee
    Applies to our best-selling Wave Mattress Topper and Every Comfort Pillow.

  • 180-Day Money Back Guarantee
    Exclusive to the Straight 2 Sleep® Mattress Topper, offering our longest trial period.

To start a return or for more details, please contact our Customer Service Team via:
💬 Live Chat (bottom right corner of this page)
📧 [email protected]
📞 (02) 9387 4100

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