Returning Products Without AuthorisationUpdated 20 days ago
If you return a product without prior authorisation from our Customer Service Team or without including the necessary information inside the package, your refund or replacement may be delayed or declined.
To ensure a smooth return process, please always follow our return instructions and contact us before sending your item.
For assistance, reach out to:
💬 Live Chat (bottom right corner)
📧 [email protected]
📞 (02) 9387 4100